The Directors take pleasure in presenting to you the 23rd
Annual Report of the Company covering the Financial Year ended March 31,2022.
1. Financial Performance
(? In Lakhs)
|
STANDALONE |
|
|
CONSOLIDATED |
|
|
|
YEAR ENDED |
|
|
YEAR ENDED |
|
|
|
31-Mar-22 |
31-Mar-21 |
F/(A) (in %) |
31-Mar-22 |
31-Mar-21 |
F/(A) (in %) |
Revenue from Operations |
22,121 |
18,865 |
17% |
31,720 |
27,669 |
15% |
Total Costs |
17,981 |
15,189 |
(18%) |
23,697 |
21,079 |
(12%) |
EBIDTA |
4,140 |
3,676 |
13% |
8,023 |
6,590 |
22% |
EBIDTA (%) |
19% |
19% |
|
25% |
24% |
|
Other Income |
(9,788) |
(381) |
2469% |
(645) |
(364) |
77% |
Depreciation and amortization expense |
1,805 |
1,719 |
(5%) |
2,345 |
2,339 |
0% |
Finance costs |
181 |
210 |
14% |
208 |
244 |
15% |
Profit before exceptional items and tax |
11,942 |
2,128 |
461% |
6,115 |
4,371 |
40% |
Profit after tax |
9,753 |
1,597 |
511% |
3,564 |
3,512 |
1% |
*F / (A) stands for Favourable / Adverse
2. Business Outlook
The Company operates two business segments namely the Human Resources
Operations (HRO) business that caters to the payroll and other HR service we provide to
our clients and the Digital Business Services (DBS) business which provides the voice and
non-voice services to domestic and international clients. The DBS business is delivered
out of India and Manila, with capability to deliver from America as well. The HRO business
is largely delivered out of India and Manila.
FY22 was a year of recovery after what was a COVID-19 impacted FY21.
The pandemic did have an impact in the first quarter of the current financial year as
well. However we have seen return to near normal by end of the financial year with most
processes reverting to work from home by end of the year. We have also seen increase in
business activities and faster decision making at the customer end.
The DBS international business has had a great year with good sales
wins in the North American market and we believe that this trend will continue in the
coming years as well.
Domestic DBS was largely impacted during Q1 FY22 and has since bounced
back and ended the year strongly.
HRO business has returned to normalcy with growth coming from both new
customer wins and organic increase in our existing customer payroll count. We crossed the
significant milestone of processing more than 1 million monthly payslips during the
current year which is a testament to our strong and scalable technology infra.
The Operational financial performance of your Company continued to
improve during this year. Profit before Tax and Exceptional Item (PBTE) stood at '11,942
lakhs as compared to '2,128 lakhs in the previous year. Your Company has reported Net
profit after tax for the current year at '9,753 lakhs as compared to Net profit after tax
of '1,597 lakhs for the previous year.
Consolidated Revenues for the year stands at '31,720 lakhs as compared
to '27,669 lakhs in the previous year. Consolidated Profit before Tax and Exceptional Item
increased to '6,115 lakhs from '4,371 lakhs in the previous year. Net profit after tax
stood at '3,564 lakhs from '3,512 lakhs in previous year. Detailed analysis of the results
forms part of the Management Discussion and Analysis (MD&A) report provided separately
as part of the Annual Report.
The Company has delivery centers in India at Chennai, Bengaluru &
NCR locations. On the international front Allsec has centers in Manila (Philippines) and
Dallas (United States of America).
There is no change in the nature of the Company's business.
3. Reserves
The Company has not transferred any amount to the general reserves
during the year under review.
4. Transfer of Unclaimed Dividend to Investor Education and Protection
Fund
There are no unclaimed dividend that are outstanding for more than 7
years and therefore no amounts are required to be transferred to Investor Education and
Protection Fund under Section 125(2) of the Act.
5. Dividend
Your Company declared an interim dividend of '15/- per equity share on
April 29, 2021 and second interim dividend of '45/- per equity share on October 28, 2021.
The Board does not recommend any final dividend for the year.
6. Dividend Distribution Policy
Pursuant to Regulation 43A of the Listing Regulations, the Board of
Directors of the Company has formulated a Dividend Distribution Policy. The dividend, if
any, to be declared in the future will be paid as per this policy depending on a number of
parameters, including but not limited to the Company's profits, capital requirements,
overall financial condition, contractual restrictions and other factors considered
relevant by the Board. The Dividend Distribution Policy adopted by the Company is
available on the Company's website which can be accessed using the link
https://www.allsectech.com/ investor-information/
7. Share Capital
The paid up Equity Capital of the Company as on March 31,2022 stood at
'15,23,83,260/-
8. Subsidiary Companies
The Company has two subsidiaries as at year end namely Allsectech Inc.,
USA, and Allsectech Manila Inc., Philippines.
The Consolidated Financial statements of the Company and its
subsidiaries are prepared in accordance with Indian Accounting Standards and forms an
integral part of this Annual Report.
The Annual Accounts of the said subsidiaries and the related detailed
information will be made available to the investors of the Company seeking such
information at any point of time. Performance and financial position of subsidiaries
included in consolidated financial statements of the Company in format AOC-1 is provided
in Annexure - G.
The Company monitors performance of subsidiary companies (list of
subsidiary companies has been provided in the financial statements), inter-alia, by the
following means:
a) Allsectech Manila Inc, is a material subsidiary of the Company and
hence an Independent Director from your Company will be appointed in Allsectech Manila Inc
as per the requirements of SEBI (Listing Obligations and Disclosures Requirements)
Regulations, 2015.
b) The Audit Committee reviews the financial statements of the
subsidiary companies on a quarterly basis.
c) Your Company has formulated a Policy on Material Subsidiary as
required under SEBI (LODR) Regulations, 2015 and the policy is hosted on the website of
the Company under the web link https:// www.allsectech.com/investor-information/
9. Particulars of loans, guarantees or investments under Section 186 of
the Companies Act, 2013
Details of loans, guarantees and investments covered under the
provisions of Section 186 of the Companies Act, 2013 are given in the Notes to the
financial statements forming an integral Part of the Annual Report.
10. Management Discussion & Analysis:
In terms of Regulation 34 of SEBI (LODR) Regulations, 2015, the
Management Discussion and Analysis report is given as Annexure - B.
11. Directors
The Board of Directors of your Company consists of three (3)
Non-Executive Non-Independent Directors and three (3) Non-Executive Independent Directors.
All the Directors of your Company have rich background of highly productive leadership and
management. The details of the members of the Board is given in the Corporate Governance
section of the Annual Report.
a. Director retiring by rotation
In accordance with the provisions of Section 152 of the Act read with
rules made thereunder and the Articles of Association of the Company, Mr. Ajit Abraham
Issac (DIN: 00087168), is liable to retire by rotation at the ensuing AGM and being
eligible, has offered himself for re-appointment. A resolution seeking shareholders'
approval for his reappointment forms part of the Notice.
b. Key Managerial personnel
The Key Managerial Personnel of Allsec Technologies Limited upto the
report date are mentioned below:
1. Mr. Ashish Johri - Chief Executive Director
2. Mr. Raghunath P - Chief Financial Officer
3. Mr. Gagan Preet Singh - Company Secretary (till January 31,2022)
4. Ms. Sripiriyadarshini - Company Secretary (appointed on May 14,
2022)
c. Appointment of Directors & Key Managerial Personnel
The Board, approved the appointment of Mr. N. Ravi Vishwanath (DIN:
07332234), as an Additional Director in the capacity of Non-Executive Non-Independent
Director of the Company with effect from April 1,2021, on the recommendation of the NRC
with the approval of shareholders accorded in the 22nd AGM held on September 9,
2021.
The Board, approved the appointment of
Mr. Guruprasad Srinivasan (DIN: 07596207), as an Additional Director in
the capacity of NonExecutive Non-Independent Director of the Company with effect from
February 11, 2022, on the recommendation of the NRC with the approval of shareholders
accorded through the Postal Ballot. The appointment was approved by the shareholders on
April 30, 2022.
The Board, approved the appointment of
Ms. Sripiriyadarshini, as the Company Secretary and Compliance Officer
of the Company with effect from May 14, 2022, on the recommendation of the NRC. Ms.
Sripiriyadarshini joined the Company on April 22, 2022.
d. Resignation of Directors & Key Managerial Personnel
Mr. Krishna Suraj Moraje resigned from his directorship with effect
from the close of the business hours on February 10, 2022.
Mr. Gagan Preet Singh resigned from the position of Company Secretary
and Compliance Officer with effect from the close of business hours on January 31,2022.
12. Independent Directors and Board Evaluation
a. Declaration of Independence
The Independent Directors of the Company have declared that they meet
the criteria of Independence in terms of Section 149(6) of the Companies Act, 2013,
Regulation 25 of the SEBI (LODR) Regulations 2015.
During the year under review, the Non-Executive Directors of the
Company had no pecuniary relationship or transactions with the Company, other than sitting
fees, commission, if any, and reimbursement of expenses incurred by them for the purpose
of attending meetings of the Board/ Committees of the Company.
None of the Directors of the Company is disqualified for being
appointed as Directors as specified in Section 164(2) of the Act and Rule 14(1) of the
Companies (Appointment and Qualification of Directors) Rules, 2014.
b. Annual Board Evaluation
Pursuant to Section 134(3) of the Companies Act, 2013 & Rule 8 of
the Companies (Accounts) Rules, 2014 and the Listing Regulations, a structured
questionnaire was prepared considering the various aspects of Board functioning and
composition of Board committees and used to evaluate the performance of the Board. The
Independent Directors considered / evaluated the performance of the Non-Independent
Directors at a meeting without the Non-Independent Directors.
The Board members subsequently evaluated performance of the Board, the
Committees and Independent Directors as per the criteria and questionnaire developed for
the purpose and the Board of Directors expressed their satisfaction with the evaluation
process.
c. Familiarisation Programme
Your Company follows an orientation and familiarization programme
through various reports / codes / internal policies for all the Directors with a view to
update them on the Company's policies and procedures on a regular basis. Periodic
presentations are made at the Board Meetings on business and performance, long term
strategy initiatives and risks involved. The details about the familiarization program
have been posted in the website of the Company under the web link https://
www.allsectech.com/investor-information/
13. Directors' Responsibility Statement
The Board of Directors acknowledges the responsibility of ensuring
compliance with the provisions of Section 134(3)(c) of the Companies Act, 2013. To the
best of their knowledge and belief and according to the information and explanations
obtained by them, your Directors make the following statements:
Your Directors confirm the following that:
a. In preparation of the annual accounts, the applicable accounting
standards had been followed along with proper explanation relating to material departures;
b. The Directors had selected such accounting policies and applied them
consistently and made judgments and estimates that are reasonable and prudent so as to
give a true and fair view of the state of affairs of the Company at the end of the
financial year and of the profit or loss of the Company for that period;
c. The Directors had taken proper and sufficient care for the
maintenance of adequate accounting records in accordance with the provisions of the
Companies Act, 2013 for safeguarding the assets of the Company and for preventing and
detecting fraud and other irregularities;
d. The Directors had prepared the annual accounts on a going concern
basis.
e. Proper internal financial controls were in place and that the
financial controls were adequate and were operating effectively.
f. Proper systems were in place so as to ensure compliance with the
provisions of all applicable laws and were adequate and operating effectively.
14. Business Responsibility Report:
As stipulated under Regulation 34 of the Listing Regulations, the
Business Responsibility Report, describing the initiatives taken by the Company from
environmental, social and governance perspective forms a part of the Annual Report as
Annexure - F'.
15. Audit & Auditors
a. Statutory Auditors
M/s. Deloitte Haskins and Sells, Chartered Accountants, the Statutory
Auditors of the Company were appointed at the 20th Annual General Meeting held
on September 30, 2019 for a period of 5 years. The Company has received necessary
certificates under Sections 139 and 141 of the Companies Act, 2013, to the effect that
they satisfy the conditions under the Act and the rules made thereunder for the above
appointment. As required under the SEBI (LODR) Regulations 2015, the Statutory Auditors
have also confirmed that they hold a valid certificate issued by the Peer Review Board of
the Institute of Chartered Accountants of India.
b. Internal Auditors
The Board, on the recommendation of the Audit Committee, in its meeting
held on July 19, 2021 had approved the appointment of M/s. Ernst & Young as the
Internal Auditors of the Company for FY22 to conduct the audit on basis of a detailed
internal audit plan which is reviewed each year in consultation with the Internal Audit
Team and the Audit Committee. Internal Auditors give presentations and provide a report to
the Audit Committee on a quarterly basis. The Board, on the recommendation of the Audit
Committee, has re-appointed M/s. Ernst & Young as the Internal Auditors for the
Financial Year 20222023.
c. Secretarial Auditors
Pursuant to the provisions of Section 204 of the Companies Act, 2013
and the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, the
Company has appointed M/s. Mohan Kumar & Associates, Practicing Company Secretaries to
undertake the Secretarial Audit of the Company. The Secretarial Audit Report is given as
an Annexure - C and forms part of this Report.
Pursuant to Regulation 24A of the Listing Regulations, a Secretarial
Compliance Report for the financial year ended March 31,2022 forms part of Annexure C.
d. Comments on Auditors' Report
There are no qualifications, reservations or adverse remarks or
disclaimers made by the Statutory Auditors and Company Secretary in Practice in their
reports respectively. The Statutory Auditors have not reported any incident of fraud to
the Audit Committee of the Company in the year under review.
16. Risk Management
Risk Management is an integral part of the business process. Pursuant
to Section 134(3)(n) of the Companies Act, 2013, the Company has developed and implemented
a Risk Management Policy. The policy has been approved by the Risk Management Committee of
the Company on October 28, 2021. The Policy envisages identification of risk and
procedures for assessment and minimization of risk. Policy adopted by the Company is
available on the Company's website which can be accessed using the link
www.allsectech.com/ investor-information.
17. Internal Financial Control and Adequacy
The Board has adopted policies and procedures for ensuring the orderly
and efficient conduct of its business, including adherence to Company's policies,
safeguarding of its assets, prevention and detection of frauds and errors, the accuracy
and completeness of the accounting records and the timely preparation of reliable
financial disclosures. The Internal Audit is performed by an external agency and the main
scope of the Audit is to test and review controls, appraisal of risks and business
processes, besides benchmarking controls with best practices in the Industry. Additionally
the Company engages an external agency to review the internal controls on financial
reporting. There are no observations from the said review.
18. Related Party Transactions
The Company has formulated a policy on Related Party Transactions as
approved by the Board and the same is uploaded on the Company's website https://www.
allsectech.com/investor-information/
All the Related Party Transactions that were entered into by the
Company during the Financial Year 2021-22, were on an arm's length basis and were in
the ordinary course of business. All repetitive Related Party Transactions are placed
before the Audit Committee are within the Omnibus Approval limits obtained in accordance
with the requirements of the SEBI (LODR) Regulation 2015. The transactions entered into
pursuant to such approval are placed periodically before the Audit Committee.
There are no materially significant related party transactions made by
the Company with Promoters, Directors, Key Managerial Personnel which may have a potential
conflict with the interest of the Company at large. None of the Directors has any
pecuniary relationships or transactions vis-a-vis the Company otherwise than disclosed in
the Corporate Governance Report, forming part of this report.
19. Nomination & Remuneration Committee and Policy
The Board has, on the recommendation of the Nomination &
Remuneration Committee framed a policy for selection and appointment of Directors, Senior
Management and their remuneration. The Company's policy lays down the policy for
appointment and remuneration including criteria for determining qualifications, positive
attributes, and independence are provided in the Corporate Governance Report forming part
as an Annexure - A to this Report. The policy on remuneration can be accessed at web link
- https://www.allsectech.com/investor-information/
Criteria for making payments to Non-Executive Directors
The criteria for making payment to Non-Executive Directors is available
on the website of the Company at https://www.allsectech.com/investor-information/
20. Disclosure as per Securities and Exchange Board of India (Employees
Stock Option Scheme and Employee Stock Purchase Scheme) Guidelines, 2011
There are no Employee Stock Option Plan that is currently in vogue.
21. Particulars of Employees
The information relating to Employees to be given under Section 197(12)
of the Companies Act, 2013 is given in Annexure - D.
22. Corporate Governance
Your Company is compliant with the requirements under SEBI (LODR)
Regulations, 2015. The report on Corporate Governance and the CEO / CFO certification is
attached in Annexure - A.
Certificate from Practicing Company Secretaries confirming the
compliance of conditions of Corporate Governance is included in Annexure - A.
23. Vigil Mechanism / Whistle Blower Policy
In accordance with the requirements of the Companies Act 2013, your
Company has established a Vigil Mechanism / Whistle Blower Policy for Directors and
Employees to report genuine concerns. The said Policy meets the requirement of the Vigil
Mechanism framework under the Companies Act, 2013, and the members can view the details of
the policy on https://www.allsectech. com/investor-information/. No member has been denied
access to Vigil Mechanism and no complaints have been received during the year.
24. Conservation of energy, technology absorption, foreign exchange
earnings and outgo
Since your Company is in the Information Technology Enabled Services
(ITES) business, the provisions relating to conservation of energy and technology
absorptions are not applicable.
The details of the earnings and expenditure in foreign currency are
given below:
Particulars |
'in Lakhs |
Earnings in Foreign Currency |
6,625 |
Expenditure in Foreign Currency |
322 |
25. Corporate Social Responsibility
The Board of Directors of your Company has constituted the CSR
Committee to help the Company to frame, monitor and execute the CSR activities.
As per Section 135 of the Companies Act 2013, the Board of every
Company referred to in sub-section (1), shall ensure that the Company spends, in every
financial year, at least 2% of the average net profits of the Company made during the
three immediately preceding financial years.
As per Computations made under Section 198 of the Companies Act, 2013,
the Company must contribute approximately '51.14 lakhs as CSR Contribution. During the
financial year 2021-22, the CSR Committee of the Company had a meeting on January 27, 2022
which approved the contributions made and proposed to the tune of '51.14 Lakhs towards
healthcare and education, which falls under the categories prescribed in Schedule VII of
the Companies Act 2013 under (i) Eradicating hunger, poverty and malnutrition, promoting
health care including preventive health care and sanitation including contribution to the
Swach Bharat Kosh set-up by the Central Government for the promotion of sanitation and
making available safe drinking water (ii) promoting education, including special education
and employment enhancing vocational skills specially among children, women, elderly and
the differently abled and livelihood enhancement project.
The report on CSR activities as required under the Companies (Corporate
Social Responsibility Policy) Rules 2014 is annexed as Annexure - E and forms an integral
part of the this Report. The policy has been uploaded on the Company's website at the
Link https:// www.allsectech.com/investor-information/
26. Secretarial Standards
Pursuant to the provisions of Section 118 of the Act, the Company has
complied with the applicable provisions of the Secretarial Standards issued by the
Institute of Company Secretaries of India ("ICSI") and notified by the Ministry
of Corporate Affairs ("MCA").
27. Public Deposits
Your Company has not accepted any deposits from the public during the
period under review and did not have any outstanding deposits.
28. Details of significant and material orders passed by the Regulators
or Courts or Tribunals impacting the going concern status and Company operations in future
There were no significant and material orders passed by the Regulators,
Courts or Tribunals that would impact the going concern status of the Company's
operation in the future.
29. Board Meetings held during the year
During the year, five (5) meetings of the Board of Directors were held.
The details of the meetings are furnished in the Corporate Governance Report which is
attached as Annexure - A to this Report.
30. Extract of Annual Return
In terms of Section 92(3) read with Section 134(3)(a) of the Companies
Act, 2013 and Rule 12 of the Companies (Management and Administration) Rules, 2014, an
extract of the annual return in the prescribed format is available at
https://www.allsectech.com/investor-information/
31. Information Required Under Sexual Harassment of Women at Workplace
(Prevention, Prohibition & Redressal) Act, 2013:
In order to comply with provisions of the Sexual Harassment of Women at
Workplace (Prevention, Prohibition and Redressal) Act, 2013 and Rules framed thereunder,
the Company has formulated and implemented a policy on prevention, prohibition and
redressal of complaints related to sexual harassment of women at the workplace. All women
employees either permanent, temporary or contractual are covered under the above policy.
The said policy has been uploaded on the internal portal of the Company for information of
all employees. An Internal Complaint Committee (ICC) has been set up in compliance with
the said Act.
32. Material changes and commitments affecting the financial position
of the Company which have occurred between March 31,2022 and May 14, 2022 (date of the
Report)
There are no material changes and commitments affecting the financial
position of the Company which has happened between March 31,2022 and May 14, 2022.
33. Names of Companies which have ceased / become Subsidiaries / Joint
Ventures / Associates
No changes during the year.
34. Quality & Information Security
The Company has a robust Quality Management and Information Security
Management system in place to identify the potential risks, areas of improvement and
further to have smooth business operations.
ISO 9001:2015, Quality Management System certification for Chennai
facility and ISO 27001:2013, Information security management system certification for all
Allsec's facilities in Chennai, Bengaluru, Noida and Manila cities globally were
renewed in Q4 of 2021-22 and these are valid for next one year period.
We renewed PCI DSS Compliance certification for Bengaluru and Noida
facilities in Q3 of this year. In Q3 of this year, we renewed HIPAA certification also for
Chennai facility. HIPAA Certification is a mandatory compliance requirement for the
programs / center where we deal with Electronic Protected Health Information (EPHI) of US
Citizens.
The PCI DSS compliance certifications for Chennai and Manila facilities
in DBS vertical are in progress of renewal in Q4 of 2021-22 i.e. audits are in progress
which would be completed by April 22 end. Once renewed, this will be valid for the
financial year 2022-23.
Existing SSAE 18 / ISAE 3402, SOC1, Type II which is a graduated
version of SAS 70 Type II audit reporting for HRO payroll business has been renewed during
the year 2021-22. We perform this thrice in a year for different time periods of a
financial year to cater to different clients' requirements. This increased frequency
makes the system more robust.
General Data Protection Regulation (GDPR) is a regulation in EU law on
data protection & privacy for all individuals within the European Union (EU). It also
addresses the requirements to be fulfilled for export of personal data from EU to outside
the EU. This act is applicable to all entities which can be located anywhere in the world
and have to mandatorily deploy the GDPR framework and controls if they collect or process
personally identifiable information (PII) of EU citizens or those residing in EU. We
established GDPR framework three years ago. We continued strengthening the controls and
our system in line with this regulation for the business lines where it is applicable.
Further, we continued our efforts in strengthening the systems deployed
to fulfill the compliance requirements of Philippines data privacy act and California
Consumer Privacy Act (CCPA) for the client programs where these Acts are applicable.
35. Environment, Health & Safety
The Company is conscious of the importance of environmentally clean and
safe operations. The Company's policy requires conduct of operations in such a manner
so as to ensure safety of all concerned, compliances of environmental regulations and
preservation of natural resources.
36. Investor Services
Your Company will constantly endeavor to give the best possible
services to the investors. Towards this end, the following are some of the initiatives
taken by the Company:
The investor Information section of the Website of the Company
(www.allsectech.com), furnishes important financial details and other data of frequent
reference by the investors as per the Regulation 46 of SEBI (LODR) Regulations, 2015. The
Company also has a Stakeholders' Relationship Committee to address shareholders'
grievances if any and resolve them as & when they are reported. The Company has
provided an exclusive email id: investorcontact@allsectech.com for the investors to
facilitate the redressal of the queries and complaints of the investors.
The Company has appointed M/s. KFin Technologies Pvt Ltd as Registrars
& Share Transfer Agents for attending to issues relating to physical shares and
routine services requests.
Shareholders can also address any unresolved issues or information
requests by postal mail to - Company Secretary, Allsec Technologies Ltd, 46C, Velachery
Main Road, Velachery, Chennai 600042.
Shareholders are requested to update their email addresses with their
respective depository participants so that the Company can provide better services at all
times.
37. Acknowledgement
Your Directors wish to place on record their appreciation for the
excellent support and co-operation given by customers, shareholders, service providers and
Government Agencies.
Your Directors also record their appreciation and gratitude to
Financial Institution and Bankers for their continued support and timely assistance in
meeting the Company's resource requirements. Your Directors acknowledge the dedicated
services rendered by all the employees of the Company.
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